Privacy Policy

Skoolmaths ("we", "us", "our") is an online educational resource platform operating at skoolmaths.com. We create and sell curriculum-aligned teaching materials for teachers and parents covering Maths, Science, and English for Preschool to Post-16.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Skoolmaths is the data controller for personal data collected through this website.

We only collect data that is necessary to provide our service. Here is a clear breakdown of what we collect and when:

We use the data we collect for the following purposes:

• To fulfil your orders — process payments, provide digital download access, and send order confirmation emails
• To manage your account — create and maintain your Skoolmaths account and membership
• To provide customer support — respond to your queries and resolve issues
• To send transactional emails — order receipts, download links, and account-related notifications (these are not marketing emails)
• To send marketing emails — only if you have opted in; you can unsubscribe at any time
• To improve our platform — anonymised analytics help us understand how teachers use the site
• To prevent fraud and ensure security — IP addresses and browser data are used to detect and block suspicious activity

Under UK GDPR, we are required to have a legal basis for processing your personal data. We rely on the following:

• Contract — processing your order, providing downloads, and managing your account
• Legitimate interests — site security, fraud prevention, and anonymised analytics to improve our service
• Consent — marketing emails and non-essential cookies (you can withdraw consent at any time)
• Legal obligation — retaining financial records as required by UK law (HMRC)

Our website uses cookies to make the site work properly and to understand how it is being used. Here is a breakdown of the cookies we use:

Essential cookies (always active)

Analytics cookies (optional)

We use anonymised analytics to understand how teachers find and use our resources. Analytics cookies do not identify you personally. You can opt out via your cookie preferences.

localStorage (not a cookie)

Your curriculum region preference (e.g. "England & Wales" or "Australia") is stored in your browser's localStorage — not sent to our servers. It persists until you clear your browser data or change the setting on the site.

We share your data only with trusted third parties who help us deliver our service. All third parties are contractually required to handle your data securely and only for the specified purpose.

• Stripe / PayPal / Paystack — payment processing. Your card details go directly to them; we never see or store full card numbers
• WP Mail SMTP / email provider — sending transactional and account emails
• WooCommerce / WordPress — the platform our store runs on; hosted on our own server
• Hosting provider — our website server. Hosts your data within data centres covered by appropriate data protection standards
• Analytics provider — anonymised, aggregated analytics data only

We may disclose your data to law enforcement or government authorities if required to do so by law, court order, or to protect the rights, property, or safety of Skoolmaths, our users, or others.

We retain your data only for as long as necessary. Here is our retention schedule:

Under UK GDPR, you have the following rights regarding your personal data. You can exercise any of these rights by contacting us at info@skoolmaths.com. We will respond within 30 days.

We take the security of your data seriously and have implemented the following measures:

• SSL/TLS encryption — all data transmitted between your browser and our server is encrypted
• Secure password hashing — account passwords are stored as cryptographic hashes, never in plain text
• Payment security — card payments are processed directly by Stripe, PayPal, or Paystack using PCI-DSS compliant infrastructure. We never see or store your card details
• Access control — only authorised Skoolmaths personnel can access customer data, and only where necessary
• Regular updates — our platform and plugins are kept up to date to address security vulnerabilities
• Spam and fraud detection — automated services help identify and block malicious activity

Data breach procedure

In the unlikely event of a personal data breach, we will:

1. Assess the breach within 24 hours of discovery
2. Notify the ICO within 72 hours if the breach is likely to result in a risk to individuals' rights and freedoms
3. Contact affected users directly if the breach is likely to result in a high risk to their rights and freedoms
4. Document the breach internally and take steps to prevent recurrence

Skoolmaths resources are designed to be used by teachers and parents in classroom and home settings. Our website and accounts are intended for adults (18+) or responsible young adults (13–17) with parental supervision.

We do not knowingly collect personal data from children under the age of 13. If you believe a child under 13 has provided us with personal information without parental consent, please contact us at info@skoolmaths.com and we will delete the data promptly.

Our website integrates with a number of trusted third-party services. Each has their own privacy policy which we encourage you to review:

• Stripe — stripe.com/gb/privacy
• PayPal — paypal.com/uk/legalhub/privacy-full
• Paystack — paystack.com/privacy/merchant
• Google Fonts — fonts are loaded from Google's servers; see policies.google.com/privacy
• Gravatar (Automattic) — if you leave a comment, your email may be used to fetch a profile picture; see automattic.com/privacy

Links from our site to external websites are provided for your convenience. We are not responsible for the privacy practices of those websites.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Post a notice on our website for at least 30 days
• Send an email notification to registered account holders for material changes

Your continued use of Skoolmaths after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how we handle your data, please get in touch:

• Email: info@skoolmaths.com
• Website: skoolmaths.com

We aim to respond to all data-related requests within 30 days. For complex requests, we may take up to 3 months, in which case we will let you know within the first 30 days.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO):

• ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113